Terms of Service

Last updated: 17 June 2026

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Vivid Solutions & Services ("Vivid", "we", "us"). By using our website or services, you agree to these Terms.

1. Services

Vivid provides AI automation and digital workforce services, including AI voice agents, contact-center solutions, Agentic CRM, and related automation. Specific deliverables, pricing, and service levels are defined in separate written agreements or statements of work.

2. Acceptable use

• You will not use our services for any unlawful, harmful, or abusive purpose.
• You will not attempt to disrupt, reverse-engineer, or gain unauthorized access to our systems.
• You are responsible for ensuring you have the right to provide any data you submit to our services.

3. Demos

Interactive demos on this site (including AI voice agents) are provided for illustration only. Demo personas and businesses shown are sample scenarios and do not represent actual clients.

4. Intellectual property

All content, branding, and software on this website are owned by Vivid or its licensors and may not be copied or reused without permission. Third-party platforms we integrate (such as SuperAGI, Call Center Studio, and Creatio) remain the property of their respective owners.

5. Disclaimers & limitation of liability

Our website and demos are provided "as is" without warranties of any kind. To the maximum extent permitted by law, Vivid is not liable for any indirect or consequential damages arising from use of the website or services. Production services are governed by the warranties and liability terms in your signed agreement.

6. Changes

We may update these Terms from time to time. Continued use of the website after changes take effect constitutes acceptance of the revised Terms.

7. Contact

Questions about these Terms? Email info@vividsns.com or call PK +92 334-4484843 / US +1 561-589-3158.